By Mike Simpson
For avid DIYers and home maintenance aficionados, a trip to Lowe’s is more than a shopping trip; it’s a chance to immerse themselves in the sawdust-covered world they revere. Walking through the door practically spiritual, as the wealth of home improvement possibilities washes over them.
Anyone who feels like that about home improvement would jump at the chance to work at a mecca like Lowe’s. And because of their home improvement knowledge they may feel particularly well-equipped to handle a Lowe’s interview. But that doesn’t mean they should assume it’ll be a cakewalk.
the fact is, all interviews come with challenges. How do you overcome them? With a great plan, of course!
Would you try to build a shed without plans? Didn’t think so. With the right strategy, your chances of success go up dramatically. Let’s take a look at what it takes to nail any Lowe’s interview question and ultimately snag the job.
How to Answer Lowe’s Interview Questions
Before we hop into some example Lowe’s interview questions and answers, let’s pause for a moment. If you want to shine when you meet with the hiring manager, you can’t rely on examples alone. Instead, you need to carefully craft your interview blueprint.
In the simplest terms, your interview plan needs to showcase you as an exceptional candidate. But how do you do that for a Lowe’s interview?
Well, your first step is to learn about what Lowe’s wants. The company’s mission statement is a great indication of the organization’s priorities.
For Lowe’s, the mission statement is:
“Together, deliver the right home improvement products, with the best service and value, across every channel and community we serve.”
That means the company places a lot of importance on customer service, product quality, and value.
Another place for clues about what hiring managers need to find is the job description. If they list a skill or trait several times in that handful of paragraphs of the job description, you can bet those are important to have as a candidate.
Put the mission statement and job description together, and what you get is a guide. Discuss how you shine in those areas, and you’ll increase the odds of catching the hiring manager’s eye.
But, if you’re asked behavioral interview questions, you don’t want to stop there. Creating a stellar response means doing more than asserting you have what it takes. You need to show the hiring manager, not tell them. How do you do that? With the STAR method and our Tailoring Method, of course. Those approaches, which we’ve discussed in detail before, ensure that your answer is relevant and compelling. If you want to really pique a hiring manager’s interest, it’s an exceptional strategy for making that happen.
We also wanted to let you know that we created an amazing free cheat sheet that will give you word-for-word answers for some of the toughest interview questions you are going to face in your upcoming interview. After all, hiring managers will often ask you more generalized interview questions along with their Lowe’s specific questions!
Click below to get your free PDF now:
Get Our Job Interview Questions & Answers Cheat Sheet!
FREE BONUS PDF CHEAT SHEET: Get our "Job Interview Questions & Answers PDF Cheat Sheet" that gives you "word-word sample answers to the most common job interview questions you'll face at your next interview.
Top 3 Lowe’s Interview Questions
Now you have a solid understanding of how to approach interview questions. That means it’s time to take it a step further; it’s time for some examples that can show you how to put those strategies to work.
Here are the top three Lowe’s interview questions and answers.
1. If a customer has a question about a DIY project and you didn’t know how to answer it, how would you proceed?
“Do it right for less.” That’s the slogan Lowe’s took on it 2019. When it comes to a customer value proposition, that tagline showcases the company’s stance concisely.
The trick is, to “do it right,” some customers need help. Lowe’s employees get asked for guidance all of the time. If you get hired, you can expect the occasional question to get hurled in your direction, too. Hiring managers want to know that, when that moment comes, you can handle it even if you don’t know the answer.
“If a customer asked me for guidance, and I was unsure about how they should proceed, the first thing I would do is make sure I understood their request. I would summarize what they shared and would ask clarifying questions to ensure I fully understood. At that point, I would turn to various resources to find an answer. This could include an employee knowledge base, details off of the Lowe’s website, or coworkers who specialize in projects of that nature. My goal would be to stay with the customer, navigating through, and tapping additional resources until a suitable answer is found.”
2. When you have to do repetitive tasks, what do you do to stay motivated?
Let’s face facts; no job is exciting all of the time. On occasion, you’re going to have to do some mundane work, and it won’t be the most engaging experience.
This is one of those Lowe’s interview questions that’s designed to learn more about your personality. The hiring manager wants to find out how self-motivated you are, as that is critical for the company’s success.
“When I am assigned a task that is repetitive in nature, I keep myself motivated by focusing on the importance of the activity. While it may not be the most exciting, that doesn’t make it any less critical to operations. By doing my best, I’m ensuring that I excel in the role and that my employer can thrive. Ultimately, it’s my passion for excellence that keeps me moving forward, regardless of the nature of the task.”
3. If a manager told you to do something that was unsafe, what would you do?
Safety is a major concern for most employers. Work injuries cost companies approximately $170.8 billion a year. Holy cow, right?
Knowing that, is it any surprise that hiring managers want to choose candidates that are safety-minded? Not really. That’s why they ask questions like this, to ensure they can select new hires that aware of safety issues and how to avoid potential problems.
“If a manager asked me to do something unsafe, my first step would be to ensure I understood what was actually being requested. There’s a chance I misinterpreted the situation, so I would summarize what I was told and ask clarifying questions as needed. If it was clear that the task or approach was unsafe, I would voice my concern calmly and professionally. I would concentrate on using neutral language and would rely on facts. If applicable, I would also bring up relevant company policies that discuss such actions. Then, I would attempt to present an alternative that ensured the task could be completed in a safe manner. My goal would be to be cooperative and collaborative so that a solution could be identified. If that did not yield results, and the manager insisted I act in an unsafe manner, I would reach out to a higher-up or safety manager for guidance.”
29 More Lowe’s Interview Questions
Here are 29 more Lowe’s interview questions candidates often face:
- Why do you want to work at Lowe’s?
- What can you tell me about Lowe’s? Are you familiar with the company?
- If a customer needs a part but doesn’t know what it’s called, how do you figure out what they are trying to find?
- What is your definition of great customer service?
- How would you deal with an angry customer?
- Tell me about your DIY and home maintenance experience.
- Can you describe how familiar you are with cash registers (point of sale systems)?
- Tell me about your cash handling experience.
- Have you ever had to fix a mistake made by a coworker? If so, how did you handle it?
- Are you comfortable promoting the Lowe’s credit card?
- Tell me about a time when you were working as part of a team, and there was a disagreement. What did you do to resolve the issue?
- If you were given a high-priority task by a manager and, before you finished, a customer came up and asked for your help, what would you do?
- What would you do if a customer wanted your opinion on two different paint colors?
- Are you available to work nights, weekends, and holidays?
- Tell me about a time when you displayed leadership on the job.
- If you saw a coworker steal an item work less than $1, what would you do?
- Have you ever gone above and beyond for a customer? If so, what did you do?
- Tell me about a time when you disagreed with your manager. What was the outcome of the situation?
- Which of your traits do you think will help you excel in this job, and why?
- How do you respond to constructive criticism?
- Tell me about a time when you had to deal with an uncomfortable situation at work. How did you handle it?
- If a customer gave you negative feedback about a coworker, what would you do?
- Can you describe a time when you went above and beyond for your employer, manager, or coworker?
- Give me an example of a moment when you completely changed your approach based on the customer’s attitude or demeanor.
- Tell me about a time you got angry on the job. What did you do to ensure it didn’t impact your work?
- What is your biggest customer service mistake? What did you do to fix it or to prevent it from happening again?
- Give me an example of when you had to rely on your attention-to-detail to complete a task successfully.
- When you face an obstacle at work, what do you do to ensure you can overcome it?
- Are you familiar with common tools, construction materials, and equipment?
5 Good Questions to Ask at the End of a Lowe’s Interview
Once the hiring manager asks their last question, you might think that you can relax your guard. After all, you aren’t on the spot anymore, right? Well, not really.
Even if the hiring manager doesn’t have any more questions about your experience, they’ll usually ask you one additional thing, “Do you have any questions for me?” While this might seem innocent enough, sometimes it isn’t.
Asking intelligent questions at the end of your Lowe’s interview is crucial. It lets you demonstrate your interest, for one. For another, it’s a chance to see if the job is a great fit for you, and that’s important.
If you aren’t sure what to ask, here are five questions to have at the ready:
- What is Lowe’s biggest challenge today? What can a person in this role do to help overcome it?
- Can you describe what a typical day in this job is like?
- Are there any barriers to success that new hires in this position face? What tips can you provide to help me overcome or avoid them?
- What about your top performers stands out in your mind?
- Why do you like most and least about working at Lowe’s?
MIKE'S TIP: So, once you ask your questions, then you can relax, right? Wrong! Technically, your interview isn’t over. Actually, you shouldn’t consider your interview over until you leave the property. And, by that, we mean getting in your vehicle and driving away. You never know who you might meet as you exit. Any passerby could be a person with decision-making authority or who has the hiring manager’s ear. Don’t miss out on a job by making a mistake as you’re leaving. Focus on being your best self until you’re gone.
Putting It All Together
Trust us… we get it; interviews are stressful. It isn’t easy to sit across from a hiring manager and put it all out there. Even great candidates like you get nervous, and that’s okay. Plus, you’ve got a secret weapon: all of the tips above.
So, dig in. Review all of those Lowe’s interview questions. Embrace a strategy that ensures you put your best foot forward. While practice and preparation take effort, it’s effort worth giving. You’ll be able to show the hiring manager exactly why you’re so amazing, and that makes it entirely worthwhile.
Download our "Job Interview Questions & Answers PDF Cheat Sheet" that gives you word-for-word sample answers to some of the most common interview questions including:
- What Is Your Greatest Weakness?
- What Is Your Greatest Strength?
- Tell Me About Yourself
- Why Should We Hire You?
- And more!
Check out our other articles in our Company Specific Interview Series:
- Walmart Interview Questions
- Amazon Interview Questions
- Costco Interview Questions
- Target Interview Questions
- Home Depot Interview Questions
- Salesforce Interview Questions
- Starbucks Interview Questions
- Google Interview Questions
Mike Simpson( Co-Founder and CEO )
Co-Founder and CEO of TheInterviewGuys.com. Mike is a job interview and career expert and the head writer at TheInterviewGuys.com.
His advice and insights have been shared and featured by publications such as Forbes, Entrepreneur, CNBC and more as well as educational institutions such as the University of Michigan, Penn State, Northeastern and others.
Learn more about The Interview Guys on our About Us page.
- Tell me about yourself.
- Walk me through your resume.
- How did you hear about this position?
- Why do you want to work at this company?
- Why do you want this job?
- Why should we hire you?
- What can you bring to the company?
- What are your greatest strengths?
- Tell me about yourself.
- What are your weaknesses?
- Why should we choose you for this job?
- What are your hobbies outside of work?
- Where do you see yourself in five years' time?
- Why are you leaving your current position?
- What are your main strengths?
- Why are you interested in working for us?
- What made you apply for this position?
- How did you find out about this position?
- Why are you looking for a new job?
- What are your strengths?
- What are your weaknesses?
- Describe yourself.
Lowe's interview rounds usually take about 30-45 minutes or an hour, irrespective of the position you have applied for.How do you deal with pressure or stressful situations? ›
- Decide what you can do. Pinpoint which parts of the situation you have the power to change or influence for the better. ...
- Get support. Find someone to talk to about your situation. ...
- Care for yourself. Take especially good care of yourself when stress in your life is high.
- Tell Me About Yourself. ...
- Why Are You the Best Person for the Job? ...
- Why Do You Want This Job? ...
- How Has Your Experience Prepared You for This Role? ...
- Why Are You Leaving (or Have Left) Your Job? ...
- What Is Your Greatest Strength? ...
- What Is Your Greatest Weakness?
- Can you tell me a little about yourself? ...
- Why are you interested in working here? ...
- What do you know about the company? ...
- Tell me about your previous experience. ...
- What are your strengths? ...
- What do you still need to work on? ...
- How would your previous employer describe you?
Show that you have skills and experience to do the job and deliver great results. You never know what other candidates offer to the company. But you know you: emphasize your key skills, strengths, talents, work experience, and professional achievements that are fundamental to getting great things done on this position.How many rounds of interviews does Lowes have? ›
Lowe's interview process usually has 2-3 rounds.What is the easiest position at Lowes? ›
Cashier. Being a cashier is great. Cashiers get to talk to all the customers and have a very easy job with good pay.
The interview phase usually is conducted in two stages. The first stage is the standard interview, focusing on work history and fit for the role. The second interview involves legal and administrative concerns.What motivate you for this job? ›
- learning new things.
- acquiring new skills.
- meeting deadlines, goals and targets.
- coaching others.
- improving processes, finding ways to solving problems.
- leading a team or being a part of a team.
- completing a difficult project.
- overcoming challenges.
Answer “what is your greatest weakness” by choosing a skill that is not essential to the job you're applying to and by stressing exactly how you're practically addressing your weakness. Some skills that you can use as weaknesses include impatience, multitasking, self-criticism, and procrastination.Why do you want to work with us? ›
“I see this opportunity as a way to contribute to an exciting/forward-thinking/fast-moving company/industry, and I feel I can do so by/with my …” “I feel my skills are particularly well-suited to this position because …” “I believe I have the type of knowledge to succeed in this role and at the company because …”What are the 5 unusual interview questions? ›
- How many basketballs can fit on a bus?
- What two things, aside from food and water, would you want on a deserted island?
- How many pizzas are ordered every night in the United States?
- What would you do if you won the lottery?
- Blue or green?
- Inexperience with specific software or a non-essential skill.
- Tendency to take on too much responsibility.
- Nervousness about public speaking.
- Hesitancy about delegating tasks.
- Discomfort taking big risks.
- Impatience with bureaucracies.
My strengths are that I am patient and self-confident. I am ready to take up the challenges and complete tasks timely.
- What Are Your Weaknesses? ...
- Why Should We Hire You? ...
- Why Do You Want to Work Here? ...
- What Are Your Goals? ...
- Why Did You Leave (or Why Are You Leaving) Your Job?
- Can you tell me a little about yourself?
- How did you hear about the position?
- What do you know about the company?
- What are your greatest professional strengths?
- What do you consider to be your weaknesses?
- What is your greatest professional achievement?
- How did you hear about the role? ...
- What do you know about the company? ...
- Why did you apply? ...
- What are your key professional strengths? ...
- Why should we hire you? ...
- Do you have any questions for us?
- Tell me a little about yourself.
- Why did you apply for this job?
- What are some of your strengths?
- What are a few of your weaknesses?
- In your opinion, what is the ideal company?
- What makes you want to work for this company?
- What makes you the best candidate for this job?
- Why should we hire you?
"I work well under pressure because I use the pressure to help me work more efficiently." "I enjoy working under pressure because I believe it helps me grow. In my previous experience, I always worked well during deadlines, and I always learned how to work more efficiently afterwards."
“Success is what motivates me to do a good job. Knowing the fact that my hard work and perseverance will help me achieve greater professional success is what keeps me going. I feel that aligning the company's vision and values with my own is one way to achieve that.What can you bring to the company? ›
How to (and how not to) answer the interview question 'What can you bring to the company? ' The simple answer to this question is you : you bring all of your skills, qualities, values, interests, academic knowledge, internships and life experience to the company.What are the 5 star questions in an interview? ›
- Tell me about a time when you were faced with a challenging situation. ...
- Do you usually set goals at work? ...
- Give me an example of a time you made a mistake at work.
- Have you ever faced conflict with a coworker? ...
- Tell me about a time when you handled the pressure well.
- Interview preparation.
- Know the company.
- Speaking skills (clear, cohesive, calm)
- Think first, speak second.
- Show interest, not desperation.
- Show gratitude.
- Tell me about yourself? ...
- Why do you want to work for [insert company name]? ...
- How did you hear about this job? ...
- Tell me about something on your resume. ...
- Why are you looking for a job? ...
- Why should we hire you? ...
- Where do you see yourself in five years?
Step forward and introduce yourself with your full name, interview time and job title of the role you are interviewing for. This can be quick and simple, such as, “Hi, my name is Sanjay Sharma. I am here for a 12 p.m. job interview for the Program Manager role.”What are the top 20 questions asked in an interview? ›
- Tell me about a time you worked with a difficult coworker.
- How do you stay motivated?
- What skills are you hoping to develop?
- Why are you looking for a new role?
- How do you manage your stress levels?
- An interesting hobby.
- A less common instrument you play.
- A weird sport you practice.
- An interesting language you're learning.
- Your biggest achievement at work.
- Your biggest achievement outside of work.
- A unique life experience.
- A hidden talent.
- Leadership. Even in entry-level positions, most employers look for evidence of leadership qualities. ...
- Teamwork. ...
- Communication and Interpersonal Skills. ...
- Analytical Skills. ...
- Dependability and a Strong Work Ethic. ...
- Maturity and a Professional Attitude. ...
- Adaptability and Flexibility. ...
- Good Personality.
The company receives around 400,000 job applications a year, but hires a little over 20,000 people. In other words, getting a job at Lowe's is difficult, especially due to the candidate assessment process and the in-person interview.What is Lowes interview process? ›
A month, apply, brief phone interview, face to face interview. Job offer, offer letter, complete onboarding, approve background check, then drug test. It's a process. Less than a week.What position makes the most at Lowes? ›
Lowe's Companies, Inc employees with the job title Operations Supervisor make the most with an average hourly rate of $22.01, while employees with the title Stocker make the least with an average hourly rate of $12.12.Is it better to work at Lowes or Walmart? ›
|Compensation and benefits||3.4||3.3|
|Job security and advancement||3.1||3.2|
If you think you and your skill set should be valued higher than your offer, negotiate your salary! 39% of men and 48% of women at Lowe's Home Improvement said they negotiated their salaries. On average, Lowe's Home Improvement employees earn $138,917.
- Focus on Customers. We build strong relationships with our customers, deliver tailored solutions that meet their needs, and are always thinking of ways to add more value.
- Deliver Results. ...
- Take Action. ...
- Show Courage. ...
- Continue Learning.
- Express your personal passion for the employer's product/service/mission.
- Explain why you would enjoy the responsibilities of the role.
- Describe how you can see yourself succeeding in the role, given your skills and experience.
High workforce attrition rate: In the workforce, there is a high rate of attrition. In comparison to similar businesses in the industry, there is a high incidence of employee attrition. Lowes has a higher turnover rate and must spend significantly more on staff training and development than its competitors.What are Lowes Big 3 fundamentals? ›
He doesn't like the word “overhaul” but prefers “transformation,” and the goal of Lowe's current transformation is a return to “retail fundamentals.” According to Ellison, these are: Be in stock. Have an efficient supply chain. Make productive use of your space.
The Lowe's community begins with our more than 300,000 associates. We're relentlessly focused on being a great place to work and fostering an inclusive work environment to empower our associates to be their best every day.How long does it take to hear back from Lowes after an interview? ›
It usually takes about two to three weeks to get hired if you're a new employee.How should I dress for a Lowes interview? ›
I recommend professional attire such as a business suit or at minimum a shirt and tie with a pair of slacks. People often think that you can dress down because its a hardware/lumber business but it is a professional company and should be treated as such.Should you bring anything to an interview? ›
Here's a recap of what to bring to an interview: Bring these papers: Copies of your resume, an accomplishments sheet, a references sheet, your portfolio, and business cards. Memorize these things: Your accomplishments that fit the job needs and some questions to ask the interviewers.